How can we help?
Answers to common questions, plus direct ways to reach a real person on the team.
Frequently asked
How do I start my first drop?
Describe what you are releasing — the work, the mood and the platforms. The studio returns concept copy, a visual direction and an asset plan, then generates the covers, kit and reel around it.
How is my plan billed?
Paid plans are subscriptions billed in USD, monthly or yearly, through Stripe. Each plan includes a set number of drops per period. Usage is a service allowance, not credits, and does not roll over.
Can I change or cancel my plan?
Yes. Upgrade, downgrade or cancel at any time. If you cancel, access continues until the end of the current billing period. See the Refund Policy for details.
Who owns the assets I generate?
You keep ownership of what you upload and may use the outputs generated for you, subject to the Content License and Acceptable Use Policy. You are responsible for clearing rights before publishing.
Is my payment information secure?
Card details are entered on Stripe's secure checkout and never touch our servers. We only store your subscription status and a masked card reference.
What can I not use the studio for?
Deepfakes of real people, any content sexualising minors, adult/NSFW material, IP infringement, fraud and the other uses listed in the Acceptable Use Policy are strictly prohibited.